Hi, we’re sorry that you haven’t received your order yet. We’ve checked the latest tracking information and there is currently a Delivery Exception, Incorrect/Insufficient Address.
We’ve sent you an email with the full tracking details and further information on how to contact the courier and resolve the issue. Please check your email for the details and next steps.
If the issue is not resolved after following the provided instructions, please reach out to us again and we’ll be happy to assist you further.
Thank you for your patience and understanding.