Shipping Policy
At Obroi, we are committed to delivering your order with care and efficiency. The following outlines our shipping terms and timelines for your convenience and peace of mind.
Shipping Coverage
We currently offer shipping exclusively within the United States.
At this time, we do not ship internationally.
Shipping Fees
We are pleased to offer free standard shipping on all U.S. orders, with no minimum purchase required.
Order Processing Time
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All orders are processed within 1 to 3 business days, excluding weekends and holidays.
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Once your order has been processed, you will receive an email confirmation with order details.
Please note: During periods of high demand or promotional events, processing times may be extended. If this occurs, we will notify you promptly.
Estimated Delivery Time
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Standard delivery typically takes 7 to 15 business days from the date of shipment.
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Delivery times may vary depending on your location and carrier delays.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a Shipping Confirmation Email that includes:
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Your tracking number
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A direct link to track your shipment status
If you do not receive this email or have any difficulty accessing your tracking details, please reach out to us at support@obroi.com and we’ll be happy to assist you.
Delivery Issues & Lost Packages
If your order has not arrived within the expected timeframe:
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Check your tracking link for the latest updates.
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Confirm the shipping address provided during checkout.
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If still unresolved, please contact us at support@obroi.com so we can investigate the issue.
We are not responsible for lost or stolen packages marked as "Delivered" by the carrier but will do our best to assist in locating or replacing your order.
Questions or Support
If you have any questions about your order or our shipping policy, please don’t hesitate to contact our support team:
📧 Email: support@obroi.com
🕐 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
