Dear Customer,
We’ve checked the latest status of your order, and we’d like to share the update with you.
According to the tracking information, your package arrived at the GOFO regional hub and was handed over to the local carrier. The shipment status has been showing “Hold for Instructions Requested” . This indicates that the local carrier requires additional instructions or confirmation to proceed with delivery.
For quicker resolution, we kindly request that you contact the local carrier directly using the details below, as they are best positioned to assist with delivery-related instructions:
GOFO Express
Phone: +1 949 688-6032
Email: cs@mail.gofoexpress.com
Please feel free to share your tracking number with them when contacting support.
Thank you for your patience and understanding.
Kind regards,
Customer Support Team
